Privacy & cookie notice

Last updated: 29 September 2026

Who we are

Wivenhoe Garage, 3 The Avenue, Wivenhoe, Colchester CO7 9AH (“we”, “us”) is the data controller for personal information collected through this website. You can contact us on 01206 826534.

What we collect and why

When you send a booking request we collect your name, phone number, email address (optional), vehicle registration, preferred date and any details you provide. We use this only to respond to your request and arrange work on your vehicle. Our lawful basis is your consent and taking steps at your request before entering into a contract (UK GDPR Article 6(1)(a) and (b)).

How long we keep it

Enquiries that don’t lead to work are deleted within 12 months. Where we carry out work, records are kept for as long as needed for warranty, accounting and legal purposes.

Sharing

We don’t sell your data. Enquiries are delivered by email through our web host. We only share information where needed to provide our services or where required by law.

Cookies

This website does not set any cookies of its own and uses no tracking or advertising tools. All fonts are hosted on our own server. The Google map on our contact page only loads when you click “Show map”; Google may then set its own cookies under its privacy policy.

Your rights

You have the right to access, correct or delete your personal data, to withdraw consent, and to object to processing. To exercise these rights, contact us using the details above. You can also complain to the Information Commissioner’s Office at ico.org.uk.